Website Services and Add-ons

Domain Registration

Every website needs a domain name.  This is your business address on the internet.  There are many variations on domain names and we will help you with choosing one that suits your business and that can be easily found through search engines such as Google, Bing etc.  A domain name is not expensive and is included in your web design package.

Website Hosting

Once you have a domain name, it will need to reside on a server.  This is the computer that will house your website files and “serve” them to your customers.  Prices vary depending on the size and requirements of your website and we will acquire and set up your web host on your behalf with a top quality Australian service provider.

Technical Maintenance

Once your website is launched, it requires ongoing maintenance.  There are regular updates which may provide improvements, or most often, for security reasons.  As part of your website package you will receive a premium security firewall and all components will be updated on a regular basis.  Hourly backups are run as well as daily offshore backups for extra safety.

Add-Ons

A WordPress website has unlimited possibilities for expanding as your business grows.  You may want to start with a simple brochure-style website to let the world know you are in business.  You may then decide to sell direct online using e-commerce, or you may want to add an automated booking system, events listing, gift vouchers – the options are many.

E-commerce

Selling direct from your own website has many advantages, not least of which is cost.  The combination of WordPress and Paypal payments, gives a low cost entry to the world of e-commerce.  Shipping calculators do the maths for you, directly linking to Australia Post or other shipping companies.  Orders can be managed in the back end with an easy-to-use interface.

Support & Updates

Keeping a website fresh with new content is an ongoing requirement to have your site rank highly in search engines.  If you don’t have time, or don’t want to update the site yourself, we offer Update and Support packages to suit your website. Just email text or images and we will do the updating for you.  Priced individually depending on the size and complexity of your website.

Our Services in Detail

All businesses need to have a Domain Name.  Some businesses also choose to have multiple domain names depending on the type of business and their likely competitors.  Choosing a suitable Domain Name also can have an effect on your appearance in Search Engines.  Multiple Domain Names can prevent potential competitors from gaining advantage from your name.

If you are not sure where to start with Domain Names, we are happy to run a search for you without obligation.

We use only Australian based web hosting providers that guarantee 99.9% uptime for their products.  Having locally based servers means a faster website which is good for Google and good for your visitors.  Setting up a web host and installing WordPress can be tricky for someone who has no technical knowledge.  We do all that for you so you can concentrate on your business.  When your site is up and running we don’t stop there.  We continually monitor your site and make sure that backups are done regularly.  We also liaise with the hosting provider on your behalf so you don’t have to worry about being deluged with technical jargon.

All our websites include mandatory Technical Maintenance.  We made it “mandatory” because we know that most businesses, even with the best of intentions, are unable to keep up to date with all the plugin and theme updates that come with the WordPress platform.  Not staying up to date can compromise security so we will do it for you.  The low annual fee covers the time involved in staying on top of all these updates and generally making sure that your website is performing at its best.  We maintain a backup program for your peace of mind ensuring that if anything happens to your website, there are multiple sources to restore it.

Monitoring your website for any security issues and carrying out updates all happens without any input from you.  However, if you would like to know what is going on “behind the scenes”, we can provide a monthly or annual report so you can see what updates have been carried out, backups done etc.

Nothing is impossible with WordPress.  The plugins available range from booking systems, through event calendars to drop-shipping for stores.  If you are a photographer you can have have stunning galleries of your images.  Or perhaps you are a motor mechanic or hairdresser that would like to have online bookings.  Tradespeople can have a simple one page site or add illustrations for a range of services.  Maybe you would like to sell gift vouchers online, or give your regular customers discount coupons for special promotions.  There is no limit to the possibilities.  If you don’t have images for your website we can also provide high quality stock images for that professional look.

E-commerce has revolutionized small business.  It gives access to many more potential customers, either to enhance your bricks and mortar store, or to create a whole new enterprise.  You can start small with a minimum outlay, using Paypal for payments, and automate your shipping with a WordPress plugin.  Larger businesses can have a portal for wholesale resellers, completely separate from their retail customers.   Adding E-commerce to your website can also mean selling online Gift Vouchers, very popular with beauty and lifestyle businesses.  You can also run special discounts for promotions on individual products or across the whole shop.

Discover the possibilities for your individual business.

Once your website is up and running, keeping it fresh and up to date can be a problem when you are busy in your business.  To make it easier for the business owner, we offer an Update and Support service to assist you with this.  If you want to make small changes to your website, from changing a paragraph of text, updating a blog post, or inserting a new image, with the optional Support Package we will make the changes for you.

As well as making changes on your behalf, if you get stuck with any aspect of using your website, just send an email and we will do our best  to help you out.

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